The University
of Central Florida (UCF) Technology Incubator is a shining example
of how a university can promote entrepreneurial development and technology
transfer through an incubation program. Client companies have created
more than 400 jobs and $140 million in revenues in the incubator’s
four years of operation. Together, the university and the incubator
have made it their mission to diversify central Florida’s economy,
bolster technology transfer and develop a strong entrepreneurial culture.
From the beginning, one of the incubator’s greatest challenges
has been culling the best entrepreneurs from its steady stream of applicants.
Central Florida is a hot spot for technology, thanks to numerous centers
of higher education and research parks and NASA’s launch headquarters. “We
don’t recruit,” says Tom O’Neal, UCF Technology Incubator
director. “We have to filter [potential clients] since we have
so many people coming out of the woodwork looking for space in our incubator.” As
ironic as this problem may sound, it has kept UCF Technology Incubator
staff members on their toes, and has necessitated a rigorous screening
process to identify the entrepreneurs most likely to succeed in the incubator.
Before even being considered as a potential client, each entrepreneur
must complete the incubator’s seven-session, 21-hour course called “Excellence
in Entrepreneurship,” at a cost of $395. During the course, participants
receive training in business basics and hone their business plans in
preparation for a final exam – presenting their business plans
to a panel of incubator staff members, local professional service providers
and investors. Companies are accepted or rejected based on this presentation.
Even though the incubator has many sophisticated and qualified potential
applicants, each interested entrepreneur must take this course, regardless
of their professional experience.
“The process is really sort of self-filtering,” O’Neal
says. “By
the time they finish this course, the entrepreneurs know where they stand
as a potential business.” And most entrepreneurs appreciate the
opportunity to receive training in business basics. One graduate company
found the process so valuable, it required some of its new managers to
enroll in the course.
Another reason UCF Technology Incubator receives so many promising applicants
is that it is closely tied to the university’s office of technology
transfer. In addition to his role as incubator director, O’Neal
oversees technology transfer as director of the UCF Office of Research. “The
good part about that is that when I have a staff meeting, the incubator
managers, incubator staff and the full technology transfer department
are together in one room – we’re all on the same team,” he
says.
This collaborative effort has enabled the incubator to target the needs
of researchers looking to commercialize their technologies and provide
them with valuable university resources. Strong ties to the university
as well as the community have given the incubator access to a wide variety
of experts to act as client mentors. These mentors work one-on-one with
clients to tackle problems in fields such as accounting, law, human resource
management, technology and finance.
The incubator’s mentoring program was especially valuable to client
company Cognoscenti Health Institute. The health-care service and technology
company came to the incubator in 2001 with $4 million worth of investments
and a seasoned scientist as its CEO. After completing the incubator’s
Excellence in Entrepreneurship course, CEO Philip Chen worked
diligently with incubator staff and mentors to get up to speed on running
his business.
Their efforts paid off: Twenty months after joining the incubator, Cognoscenti
had 47 employees and revenues of $3.8 million. It also won NBIA’s
2004 Outstanding Incubator Client award. “I wasn’t trained
in business at all and I’d been in academic medicine pretty much
all my life,” Chen says. “The incubator had programs to train
entrepreneurs and links to the local business industry, so it was actually
a pretty easy decision [to become a client].”
Although the incubator has strong ties to the university, it has also
cultivated partnerships with other organizations that have boosted its
entrepreneurial development capabilities and reputation within the community.
Just recently, the incubator forged a partnership with the Seminole Technology
Business Incubation Center (STBIC) in Sanford, Fla. Only 30 miles apart,
clients of both facilities can now take advantage of services and contacts
available at both incubators. The UCF incubator even has office space
at STBIC, so that university staff can provide on-site mentoring and
services. The incubator also has established relationships with the Disney/SBA
National Entrepreneur Center, the Metro-Orlando Economic Development
Commission, Orange County Economic Development Department, the city of
Orlando Economic Development Department and others.
By forming such community relationships, the UCF Technology Incubator
has become synonymous with entrepreneurship in central Florida. Incubator
clients currently employ more than 400 staff and 48 UCF student interns,
and work with more than 50 UCF faculty members. “We’re entrenched
in the university and the community,” O’Neal says. “And
we’ve simply become the place where people go to find out what’s
going on with entrepreneurship.”