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Tuesday, May 20

7:15 – 8:30 a.m., Grand Ballroom

Keynote Address
7:45 – 8:30 a.m., Grand Ballroom
See Highlights & Activities for details.

Concurrent Sessions
8:45 – 10 a.m.

Key Issues in Developing and Managing Biotechnology Incubators

Developing a biotech incubator is a science of its own, from business planning and funding to design and management. Hear how the convergence of biotechnology, information technology and other sciences can impact the development of biotech incubators and the building of a biotech cluster.
Special Focus/Technology/University
Jim Robbins, Principal, Business Cluster Development, Menlo Park, CA
Ru Weerakoon, Director of Development, San Jose Redevelopment Agency, San Jose, CA
Normand de Montigny, Executive Director, Quebec Biotechnology Innovation Centre, Laval, PQ, Canada

Accountability: Measuring Economic Impacts of Incubation Programs

Can you show stakeholders the return on their investment in your incubator? Come discuss principles and issues, and help identify appropriate benchmarks and best practice approaches for measuring economic impacts of incubators. Share insights into implementing, managing and/or improving these systems.

Gary Evans, CEO, ANGLE Technology Group, Charlottesville, VA
Richard Seline, Principal and Founder, New Economy Strategies, Washington, DC
Moderator: Phil Helgerson, Director, Applied Technology Development, Augusta, ME

National Labs and Incubators: Partners in Technology Commercialization

The National Research Council of Canada and the Industrial Technology Research Institute of Taiwan maintain thriving business incubators to commercialize technologies and spur national economic competitiveness. Learn why these premier national science and technology institutions support incubator creation and how they’ve achieved sound returns on investment.
Jean-Jacques Ledoux, Manager, Industry Partnership Facility, National Research Council of Canada, Ottawa, ON, Canada
Walter Wu, Senior Manager, Incubator Center, Industrial Technology Research Institute, Hsinchu City, Taiwan
Moderator: Chuck Erickson, Managing Director, Software Business Cluster, San Jose, CA

Breaking Through the Noise: Effective Public Relations for Incubators

The challenging economic climate means it's more critical than ever to effectively communicate your incubator's and client companies' visions. Discover how to build an effective public relations strategy and create a comprehensive plan that will utilize traditional and emerging media platforms to frame that strategy.
Jeanette De Diemar, Business Marketing Manager, @Wales Digital Media Initiative, Welsh Development Agency, Cardiff Bay, Wales, UK
Sheri Baer, Broadcast Director, The Hoffman Agency, San Jose, CA
Moderator: Michelle Savage, Director of Investor Relations, PR Newswire, New York, NY

Raising the Standard for Business Incubation Programs

Incubator benchmarking and quality assurance are topics of the day. Incubator managers, stakeholders and national and state program officials will appreciate this discussion of vastly different quality assurance and certification programs being pursued in the United Kingdom and Germany.
Rolf Friedrichsdorf, Deputy Chairman, Association of German Business Incubation and Innovation Centers; General Manager, PHÖNIX, Gründerzentrum am Borsigturm, Berlin, Germany
Peter Harman, Deputy Chief Executive, United Kingdom Business Incubation, England, UK
Moderator: Marie Lussier, Manager, CRC Innovation Centre, Ottawa, ON, Canada

Arts Incubators in Small Towns and Rural Areas

Arts incubation programs have proven their mettle as viable economic development tools, but adapting the concept to rural settings can be problematic. This session’s presenters acknowledge challenges but demonstrate that creative thinking can open up opportunities for success.
Rural/Special Focus
Patricia Cabe, Director of Community Development, HandMade in America, Asheville, NC
Jim Greenwood, President, Greenwood Consulting Group, Sanibel, FL
Moderator: Mary Kahn Davis, President, Arts Incubator Development, Inc., Metairie, LA

Roundtable: Post-Incubation

Although graduates no longer need full incubation services, they’re not always fully prepared to be on their own. Discuss how a second stage or post-incubation program can help graduates ease into the next phase of business growth and determine if this type of program is right for your incubator.
Wayne Barz, Manager, Entrepreneurial Services, Ben Franklin Technology Partners, Bethlehem, PA
Edward Sybert, Director, Technology Advancement Program, University of Maryland, College Park, MD

10 – 10:30 a.m., Grand Ballroom

Concurrent Sessions
10:30 – 11:45 a.m.

New Approach to Creating a Successful Technology-Based Incubator

A nontraditional incubator concept has been successfully implemented at Rose-Hulman Ventures. This technology-based incubator provides technical assistance through its product development center, business and entrepreneurial assistance, seed funding up to $1.5 million per client, and world-class facilities. Hear perspectives of incubator management as well as incubator clients.
Brij Khorana, Chief Operating Officer and Executive Vice President, Rose-Hulman Ventures, Terre Haute, IN
John Davidson, Chief Operating Officer, Elastic Image Incorporated, Indianapolis, IN
J.P. Mellor, Assistant Professor of Computer Science and Software Engineering/Innovation Fellow, Rose-Hulman Institute of Technology/Rose-Hulman Ventures, Terre Haute, IN
Moderator: Robert DeWitty, Product Development Counsel, Outsource Product Manufacture LLC, Baltimore, MD

Higher Education: Fostering Entrepreneurship in Rural Communities

Learn how two institutions of higher education have spearheaded effective rural economic development strategies—with incubation at the core. A Georgia effort offers capacity-building and entrepreneurial training in 17 of the state’s poorest counties; in Maryland, a three-county incubator network has galvanized local communities.
Phyllis Isley, Director of Georgia Southern University’s Bureau of Business Research and Economic Development, Statesboro, GA
Allan Kutz, Director, College of Southern Maryland’s Economic Development Institute, La Plata, MD
Facilitator: Chuck Wolfe, Principal, Claggett Wolfe Associates, Auburn, CA

Dynamic Incubator Networks Magnify Regional Impacts

Both the East Sweden Growlink Network and Southeast England Economic
Development Agency’s (SEEDA) Enterprise Hubs maximize regional and national benefits
through networks. Growlink combines the resources of traditional business development, university commercialization, financial institutions and private firms, while SEEDA manages a network of 15 hubs for innovation and entrepreneurial activity. Learn how to create your own network to develop businesses.
Mikael Hult, CEO/President, Mjärdevi Business Incubator, Linköping, Sweden
Greg Ward, Head of Business Incubation Services, SEEDA, Guildford, England,
Moderator: Mary Spaeth, President, Transmera AB, Linköping, Sweden

Marketing Your Incubator

Need to update your incubator’s marketing plan? Learn how to develop a successful marketing plan based on materials customized for the incubation industry. Experts in both rural and urban incubators will share their best marketing strategies.
Cameron Wold, Community Development Specialist, Panhandle Area Council, Hayden, ID
Jim Deffenbaugh, Executive Director, Panhandle Area Council, Hayden, ID
Thalia Mendez, Director, Business Incubation and Education Initiatives, Wisconsin Women's Business Initiative Corporation
Moderator: Jeff Lake, President and COO, A Business Center for Developing Enterprises Inc., Evansville, IN

Tips and Tools for Encouraging Young Entrepreneurs

Many incubation programs are learning that young people play a vital role in the entrepreneurial pipeline. But every strategy you use to connect with “grown up” entrepreneurs won’t necessarily work with a younger audience. Come to this session to gain strategies for helping youth in your community explore entrepreneurship.
Special Focus/Revitalization
Lee Huang, Director, YES Program, The Enterprise Center, Philadelphia, PA
Raegan LaRochelle, Youth Entrepreneurship Coach, The Enterprise Center, Philadelphia, PA
Russ Combs, Technology Ventures Director, ACEnet, Athens, OH

The Entrepreneur and the Entrepreneur Enabler – Missing Links in Business Incubation?

Successful entrepreneurs must have certain qualities to succeed. Likewise, incubator staff must have the skills to enable entrepreneurial success. Explore six key entrepreneurial characteristics that will help you to better understand and evaluate clients and staff.
John Thompson, Professor of Entrepreneurship, Huddersfield University Business School, Huddersfield, England, UK
Moderator: Angela Cain, Incubator Manager, Renaissance Entrepreneurship Center, San Francisco, CA

NBIA Forums Luncheon
Noon – 1:30 p.m., Grand Ballroom
See Highlights & Activities for details.

Keynote Address
1:30 – 2:15 p.m., Grand Ballroom
See Highlights & Activities for details.

Concurrent Sessions
2:30 – 3:45 p.m.

Managing an Incubator Service Provider Network

A network of service providers can be a manager’s best friend—if it’s leveraging your resources while serving clients’ needs. Come join this discussion about establishing or fine tuning an existing service provider network.
Simon Balint, Acting Director, Rensselaer Incubator Program, Troy, NY
Jerome Mahone, Executive Director, National Environmental Technology Incubator, Wilberforce, OH
Facilitator: Jeff Milanette, President, Innovative Partners, Inc., Westfield, NJ

Staying on Track: The Client Review Process

Meeting regularly with clients to assess progress creates a dialog that allows both incubator and client to discover their strengths and weaknesses. Find out how instituting a client review process can help you keep clients on track, the incubator’s services relevant, your records up to date and communication lines open.
Sharon Sallot, Director, Northeast Indiana Innovation Center, Fort Wayne, IN
Bill Simon, Vice President and COO, Center for Emerging Technologies, St. Louis, MO
Moderator: Sherrie Gilchrist, President and CEO, Chattanooga African American Chamber of Commerce, Chattanooga, TN

Best Practices in Asian Business Incubation

Representatives of the Association of Asian Business Incubation (AABI) will demonstrate how the region’s top incubators operate and, specifically, how they are enhancing business support services for clients. Learn how these incubators are fast-forwarding success for their programs and their clients.
Hong Kim, President, Korea Business Incubation Association; Vice President, Association of Asian Business Incubation, Choongnam, South Korea
Toshihiro Kose, Chief Executive, Industry and Science Promotion Bureau, Kitakyoshu, Japan
Dinyar Lalkaka, Partner, Business & Technology Development Strategies LLC, New York, NY
Dae Ho Kim, Professor, MOKWON University, Business Director, Korea Business Incubation Association, Korea
Kazunori Iizuka, Exective Vice President, JETRO, Director General, AABI Secretariat
Sao-cheng Chiou, Secretary-General of CBIA, GeneralDirector of the Technology Transfer and Service Centre of Industrial Technology Research Institute(ITRI)
Moderator: Hirokazu Okumura, Executive Advisor, Japan Association of New Business Incubation Organizations, Tokyo, Japan

Creating an Inner-City Entrepreneurial Campus

The Enterprise Center CDC, owner of the famed, award-winning Philadelphia incubator, is poised to maximize benefits to its inner-city neighborhood. This program's visionary leader is spearheading creation of a $100 million, 500,000-square-foot entrepreneurial campus to attract office, technology and retail businesses, with the aim of maximizing job creation and attracting capital investment.
Della Clark, President, The Enterprise Center, Philadelphia, PA
Moderator: Richard Mullins, Managing Director, Institute of Technology & Business Development, New Britain, CT

Lobbying: What Works and What’s Legal

How can you best promote your incubator and its programs to public officials? What messages and techniques are effective? More importantly, what's legal? Gain tips, tools and ideas for informing public officials about your program and the business incubation industry.
Erik Pages, President, EntreWorks Consulting, Arlington, VA
Moderator: Lawrence Albertson, President, LPA Associates, Gainesville, FL

New Eras in Entrepreneurship Support – The United Kingdom and New Zealand

Learn about the rapid development of business incubation and entrepreneur support programs in these nations at opposite ends of the globe. These speakers will provide overviews on incubation in their countries and how their national governments have promoted business incubation strategies.
Peter Barrowclough, Incubator Development Manager, Industry New Zealand, Christchurch, New Zealand
Malcolm Buckler, Chief Executive, United Kingdom Business Incubation, Aston Science Park, Birmingham, England, UK Moderator: Chris Kirk, Director, Research Initiatives and Innovation, Massey University, Palmerston North, New Zealand

Roundtable: Balancing Needs at a University Incubator

Providing and sustaining an entrepreneurial environment in the university system can be challenging. Learn how the Stevens Institute of Technology has devised strategies to create an entrepreneurial community within the academia and discuss issues such as student and faculty attraction and retention, patenting and licensing policies, building endowments, administrative accountability and community involvement.
Gina Boesch, Chair, New Jersey Business Incubation Network, Newark, NJ

Walking Tour of Richmond Incubators
4 – 6 p.m.


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