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The worst mistake I ever made: We took on more clients than we could handle!

June/July 2009

Opening a new incubator or moving an existing one to a new location can be an overwhelming task in itself. But if most clients are at the same stage of growth, requiring excessive input and aid, the strain on the incubator could nearly topple the program.

Evan Jones, director of @Wales Digital Media Initiative in Cardiff, United Kingdom, experienced too much of a good thing when the incubator first opened. A well-publicized opening resulted in the incubator reaching almost-full capacity by day one. The sudden influx of clients caused a plethora of problems for the young incubator.

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Keywords: clients selection/admissions, entrance policy

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