National Business Incubation Association; Your source for knowledge and networks in business incubation

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Serving Client Companies

Good incubators provide entrepreneurs with programs and services to help them succeed. These programs should be targeted to the specific needs of incubator clients and delivered in a cost-effective way, with the goal of developing successful start-ups. This workshop will explain how to draw an effective lineup of client services, covering topics such as the importance of value-added programs for clients, various incubator service delivery models, how to help your clients attract outside capital and more.

What you’ll learn:

  • The five key areas of client services
  • How to create high-impact training programs
  • The importance of networking
  • How to create and manage an advisor and consultant network
  • How to manage service providers
  • How to identify sources of funding for start-ups
  • Analysis tools for companies entering an incubator
  • The primary risk areas all start-up companies face
  • How incubators track the progress of client companies

This workshop includes exercises to help you strategically examine your incubator and its services. You’ll leave with a better understanding of the types of services your clients value, ways to engage entrepreneurs in your programs and how to increase a company’s chances for success.

Contact NBIA

Phone: (740) 593-4331
Fax: (740) 593-1996
PO Box 959
Athens, OH 45701-1565

If you would like additional information about customized training, studies and research, send an e-mail to